Leaders Assume Employees Are Excited About AI. They’re Wrong.

At many organizations, senior leaders have a positive view of their employees’ ability and willingness to use AI. In our recent survey of 1,400 U.S.-based employees, 76% of executives reported that their employees feel enthusiastic about AI adoption in their organization. But the view from the bottom up is less sunny: Just 31% of individual contributors expressed enthusiasm about adopting AI. That means leaders are more than two times off the mark.