4 weeks ago
5
ARTICLE AD BOX
Illustration by Julia Allum
Picture a familiar scene. A vendor demonstrates a new generative AI “agent” to your leadership team. It’s impressive: The agent triages support tickets, updates customer records, drafts a proposal, and routes it for approval. The demo is seamless. Pretty soon, inevitably, someone asks the question: How soon can we deploy this across the enterprise?
Read more on Generative AI or related topics AI and machine learning, Algorithms, Technology and analytics, Automation, IT management, Managing employees, IT security management, Organizational development, Quality management and Process management
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